Real people, real support
No call centres. No scripts.
You get direct help from people who know Virgin Voyages inside out and actually enjoy making things easy.
- Quick answers when you are unsure
- Clear guidance for first-timers
- One point of contact
How to Transfer Your Virgin Voyages Booking to a UK First Mate (and Why You Should)
You Booked. But Did You Really Unlock Everything?
You did it. You booked your Virgin Voyages cruise. That sweet confirmation email landed in your inbox. The countdown began.
Maybe you chose a Scarlet Lady sailing out of Barcelona, planned to see the Greek Isles on Resilient Lady, or lined up a transatlantic crossing that whispers adventure with every wave.
Your cabin is secured. Your holiday is on the horizon. Life is good.
But here’s the question many sailors don’t ask until later:
Who’s actually going to help you make the most of it?
Why transfer your booking to Red Wave
You do not lose anything by transferring. You simply gain a UK based First Mate who looks after you properly.
We check for extra value
More perks, less effort.
We check what you can stack and what is worth doing, so you are not leaving value on the table.
- MNVV and Bar Tab eligibility
- Group rates and stackable perks
- Repricing if fares drop
We stay with you all the way
Before, during and after.
Booking is not the finish line. We help with planning, questions, changes and those last minute details.
- Dining and onboard tips
- Help if plans change
- Support right up to sail day
Ready to transfer? Fill out the form below and we will confirm eligibility and any bonuses
you can stack.
Virgin Voyages is Not Like Other Cruise Lines.
It isn’t beige buffets and rigid schedules.
It’s dining experiences that rival high-end restaurants.
Shore Things that feel authentic instead of packaged, and a vibe onboard that lets you set your own pace.
If you want to party until sunrise on Scarlet Night, you can.
If you’d rather enjoy a meal and glass of wine at The Wake before an early night, you can.
Virgin Voyages calls it casual luxury for all adults and that means the voyage can be whatever you want it to be.
That’s Where a First Mate Comes In.
A First Mate is Virgin Voyages’ name for their trusted travel advisors. The ones who know how to turn a booking into an experience.
At Red Wave Travel, we’re Gold Tier First Mates in the UK. That means Virgin Voyages recognises us for our expertise and the hundreds of sailors we've helped.
We’ve sailed all the ships.
We've tried the Shore Things.
We've booked hundreds of cabins.
We've clinked more glasses than we care to admit at On the Rocks.
And here’s the secret most sailors don’t realise.
If you booked direct with Virgin Voyages and you haven’t paid in full, you can transfer your booking to Red Wave Travel at no cost.
Same fare
Same cabin
Better perks
But instead of going it alone, you sail with expert support, insider knowledge, and a team that makes sure your voyage feels like it was designed just for you.
Virgin Voyages calls it casual luxury for all adults and that means the voyage can be whatever you want it to be.
Why choose Red Wave Travel?
Sail smarter, travel bolder, and unlock the Virgin Voyages experience you deserve.
Gold Tier First Mates
We’re officially recognised by Virgin Voyages as Gold Tier First Mates in the UK.
That means proven expertise, hundreds of happy sailors, and insider knowledge that ensures your voyage isn’t just booked — it’s designed for you.
Multi-Currency Agency
Red Wave isn’t limited to the UK. We’re a multi-currency agency that supports bookings in USD, AUD, NZD, GBP, CAD, and EUR.
Whether you booked from London, Los Angeles, or Melbourne, we can manage your transfer with ease.
Extra Perks
Your fare stays the same, but your voyage gets richer.
Think bonus bar tabs, sailor loot, referral rewards, and insider-only offers that you won’t find by sailing solo.
We make sure you never miss out on a deal.
Insider Knowledge
We’ve sailed the ships, tested the restaurants, and cracked the secrets to making Virgin Voyages feel effortless.
Our tips and support give you a smoother, smarter voyage from start to finish.
Sailor Club Community
When you transfer to Red Wave, you join more than an agency — you join a crew.
Our Sailor Club means hosted dinners, group events, and friendly faces onboard on selected sailings, so you’re never just another booking number.
Seamless Support
From your first quote to your final sunset at sea, we handle every detail personally.
No call centres, no bots, just real humans who know Virgin Voyages inside out — ready to help by message, email, or call when you need us.
Exclusive Sailor Loot Offers
We often run $50-$200 Sailor Loot promos and referral rewards.
Dining Hacks
We’ll help you snag Pink Agave, Gunbae, Extra Virgin or The Wake.
Shore Things Advice
Instead of scrolling through dozens of excursions, we’ll point you to the gems.
Stress-free Admin
Name changes, linked bookings, payments, MNVV credits – we handle the boring stuff.
Frequently asked questions
Everything you’ve ever wondered about sailing with Red Wave — answered.
Will my price change if I transfer?
No. Your fare, cabin, and perks remain the same.
Can I transfer if I’ve paid in full?
No – fully paid bookings cannot be transferred. But you can assign us your MNVV for your next sailing.
Can I transfer if I booked through another agent?
No – only direct bookings can be transferred.
How long does it take?
If done via Virgin Live Chat, transfers are usually instant.
Do you charge a fee?
No – our service is covered by Virgin’s commission.
What support do I get?
Dining strategy, Shore Things advice, group booking management, bar tab monitoring, admin support, and access to our Sailor Society community.
Final Word - Sail Smarter with Red Wave Travel
Booking direct with Virgin Voyages gets you on the ship. Transferring your booking to Red Wave Travel, UK Gold Tier First Mates gets you something far better.